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  • Why Do National Cybersecurity Awareness Programmes Often Fail?

    Author(s): NAGYFEJEO, Eva; SOLMS, Basie Von

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    Nowadays, many cyber users do not understand how to protect themselves and their information within cyber space. One reason is that cyber users are unaware of possible cyber risks and threats that may occur within cyber space. The second reason is that citizens, businesses and users within the public sector may be aware of relevant cyber risks but do not really understand the seriousness of such risks and the consequences if they do realise. Therefore, cybersecurity awareness campaigns are an integral part of improving cybersecurity awareness. Based on in-country reviews conducted as part of the Global Cybersecurity Capacity Centre (GCSCC) programme, we observed that the campaigns to raise cybersecurity awareness throughout the country are often led by different ‘owners’ without co-ordination and adequate resources therefore creating fragmentation in the national cybersecurity awareness raising programme. This paper suggests that the development of a coordinated and coherent national cybersecurity awareness program is critical for building a basic level of aware-ness at the national level. We will examine the requirements needed to develop a coordinated national awareness raising programme by reviewing the existing literature, best practice approaches and the role of different stakeholders such as the government, private sector and civil society. We will draw conclusions on the main obstacles to ensure overall coherence between the actions of stakeholders and the efforts countries should prioritise in order to increase awareness of cyber risks at the national level.


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    Additional Information

    Article Title: Why Do National Cybersecurity Awareness Programmes Often Fail?
    Author(s): NAGYFEJEO, Eva; SOLMS, Basie Von
    Date of Publication: 2020-12-30
    Publication: International Journal of Information Security and Cybercrime
    ISSN: 2285-9225 e-ISSN: 2286-0096
    Digital Object Identifier: 10.19107/IJISC.2020.02.03
    Issue: Volume 9, Issue 2, Year 2020
    Section: Studies and Analysis of Cybercrime Phenomenon
    Page Range: 18-27 (10 pages)

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